Privacy Policy for AMISTAD GLOBAL LLC (DBA Amistad Digital)

Effective Date: January 1st, 2024

At Amistad Digital we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [amistaddigital.com] (the "Site") and use our services (the "Services"). By using our Site and Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information from you when you visit our Site, use our Services, or interact with us in other ways. This information may include:

a. Personal Information

This includes information such as:

Name, Email address, Phone number, Billing address, Payment information (e.g., credit card details), Account login credentials

b. Usage Data

We may collect information about how you interact with our Site and Services, including:

IP addressBrowser type and versionPages visited on our SiteTime spent on pagesReferring/exit pagesDevice information (e.g., mobile or desktop)

c. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to enhance your experience on our Site. Cookies help us remember your preferences and improve our services. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our services. To communicate with you, including sending emails and updates about our services. To process payments and manage subscriptions. To personalize your experience and respond to customer service inquiries. To improve the functionality and user experience of our site and services. To comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following parties:

Service Providers: We may share information with trusted third-party service providers who assist in the operation of our Site and Services (e.g., payment processors, email services). Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal processes. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you. Correction: You can request corrections to any inaccurate or incomplete personal information. Deletion: You can request the deletion of your personal information, subject to applicable legal requirements. Opt-out of Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in the emails or contacting us directly.

To exercise any of these rights, please contact us at [contact email address [email protected]

6. Third-Party Websites

Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

8. SMS Messaging Disclosure

If you provide us with your mobile phone number, you may receive text messages related to our services, including but not limited to notifications, marketing communications, two-factor authentication (2FA), and updates. Message frequency may vary. You agree that no mobile opt-in information will be shared with third parties for marketing purposes.

To stop receiving SMS messages, text "STOP" at any time.

For help, text "HELP" for assistance.

9. Client Data Processing for Review Requesting

Client Data Collection and Limited Use
When you engage Amistad Digital for review requesting, we collect only the minimum necessary information about your customers: name, phone number, and/or email address. This information is collected solely for the purpose of sending review requests on your behalf. Your customers’ data will never be used for any other purpose, including (but not limited to) marketing, data mining, analytics beyond review performance, or sale to third parties.

Data Transfer Security
When customer data is transferred through integration platforms such as Zapier, it is protected with industry-standard encryption protocols (TLS/SSL) to safeguard against interception. Our integrations are configured with strict least-privilege principles, ensuring that only the minimum required data is transferred and only to authorized endpoints. We conduct regular internal audits to verify that these configurations remain secure.

Data Storage and Security
Customer data used for review requesting is stored in secure, encrypted databases with strict access controls. Access is granted only to authorized personnel who are directly involved in fulfilling the review requesting process. Our security measures include:

-End-to-end encryption for data in transit

-Encryption at rest for stored data

-Multi-factor authentication for all system access

-Regular security audits and vulnerability testing

We treat every transfer of data with the same level of care we would apply to our own sensitive information, ensuring confidentiality and integrity at every step.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

AMISTAD GLOBAL LLC (DBA Amistad Digital)

Email: [email protected]

Phone: (734)-307-3772